Contact Old English Inns

If you'd like some help to make the right booking for you, we'd love to help. We can offer advice on selecting the location that best suits your individual or group needs - whether business or pleasure.

We want to continually improve the service we provide. Your views and comments really matter and help to do this. So here are some ways to get in touch.

Call our friendly Central Reservations team on:

0845 60 86 040

Central Reservations Opening Hours:
8am - 8pm Monday to Friday
10am - 8pm Saturday to Sunday

Write to us at:

Old English Inns, Abbot House, Westgate Street,
Bury St Edmunds, Suffolk IP33 1QT

Registered Office

Greene King Brewing and Retailing Limited Westgate Brewery
Bury St Edmunds
Suffolk IP33 1QT
Company Registration no. 3298903

Customer Feedback

If you would like to contact us regarding your visit to one of our hotels or pubs please contact the Customer Services Team on 03448 006 605 (Lines are open from 9.00am to 6.00pm, Monday to Friday)

For all PL claims, please submit your CNF to our TPA Willis, via the portal.


Find an inn:

Discover Old English hospitality at its best

Explore over 100 historic pubs, inns and hotels across 24 counties… a unique
experience every time!

icon-tick.png Best Price Guarantee

We guarantee to offer you our best price always. Should you book online with us and then find a cheaper rate for the same hotel at the same time on another website, we’ll honour the lower rate.

icon-wifi.png Free WiFi

Stay in touch and enjoy general surfing and browsing with our free WiFi – available at every Old English Inn.

icon-breakfast.png Free Breakfast

Start your day with our delicious traditional breakfast cooked to order and available free with all hotel stays. Comes with freshly made tea and coffee.

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