These Terms and Conditions govern your use of the website and contain provisions relating to the hotels. Please read them carefully as they affect your rights and liabilities under the law. If you do not agree to these Terms and Conditions, please do not use the website.

Terms And Conditions

1. Use of the website
The website is provided to you free of charge for your personal use subject to these Terms and Conditions. By using the website you agree to be bound by these Terms and Conditions.


2. Amendments
We may update these Terms and Conditions from time to time and any changes will be notified to you via a suitable announcement on the website. The changes will apply to the use of the website after we have given notice. If you do not wish to accept the new Terms and Conditions you should not continue to use the website. If you continue to use the website after the date on which the change comes into effect, your use of the website indicates your agreement to be bound by the new Terms and Conditions.

3. Access to and availability of the website
Old English Inns will make all reasonable efforts to provide you with access to the website 24 hours per day without any interruptions. However, from time to time you may experience disruptions due, for example, to essential maintenance or problems beyond our control involving suppliers, communications, the Internet, your own computer or software failures. Accordingly, Old English Inns does not warrant that the website will be available continuously and is not liable for any downtime or disruption in website availability.

4. Passwords and security
You agree to (and agree to ensure that your directors, employees and agents):

  • keep all passwords secret at all times and have them changed, if there is reason to believe that someone else knows them; and
  • Notify us immediately upon becoming aware of any accidental or unauthorized access or use of the service by any third party.

5. Intellectual Property
The content and design of these website pages are subject to copyright owned by Old English Inns. You are welcome to print pages for your personal use but no part of this website; our logos or trademarks may be reproduced or transmitted in any way for any other purpose.
Other than having permission to access the website and use the services in accordance with these Terms and Conditions, you agree that nothing herein creates or grants to you any right in or ownership of any intellectual property rights existing in the presentation or format of the website or in any software, content, information, data or databases provided through the website or used in or forming part of the services. This includes without limitation any registered or unregistered trade marks, service marks, logos, designs, database rights, copyright, rights in domain names or data owned by or vested in Old English Inns or any third party ("Intellectual Property").
All rights in relation to Intellectual Property not expressly granted by Old English Inns are hereby reserved to Old English Inns (or its licensors) and no right, licence or benefit to such Intellectual Property is granted to you.

6. Property details
Old English Inns reserves the right to change the details of any hotel or pub at any time without notice.

7. Liability
The website is provided by Old English Inns without any warranties or guarantees. You must bear the risks associated with the use of the Internet.

Old English Inns has made all reasonable efforts to ensure that all information provided on the website by ourselves and third parties is accurate at the time of inclusion, complete and up-to-date.

However, there may be inadvertent errors on the website for which Old English Inns takes no responsibility. Old English Inns reserves the right to make changes and/or corrections to the website at its own discretion.

In particular, we disclaim all liabilities in connection with the following:

  • incompatibility of the website with any of your equipment, software or telecommunications links
  • technical problems including errors or interruptions of the website
  • unsuitability, unreliability or inaccuracy of the website
  • inadequacy of the website to meet your requirements

By accessing this website you agree that Old English Inns shall not be liable to any person for any special, incidental, direct or indirect consequential loss or damage including, without limitation, loss of profits or revenues, cost of replacement goods, loss or damage to data arising out of the use of, or inability to use, this site which may arise from the use of this site or use or reliance on any of the information contained in any of the materials on this website or from access to other material on the Internet via hyperlinks from this site.

Nothing in this paragraph applies to Old English Inns' liability in respect of products sold through our hotels.

Nothing in these Terms and Conditions shall exclude Old English Inns' liability for personal injury or death caused by its negligence.

8. Third party websites and products
From time to time this website may include links to other websites not under the control of Old English Inns. Old English Inns has no control over, and will accept no liability in respect of, the content on any external link.

Any information related to a supplier or product on the website which is not part of or produced by the Greene King group does not represent any endorsement by Old English Inns of the quality of the supplier or product offered.

9. Termination
Old English Inns may terminate your right to use the website by notice in writing to you if you breach any of the obligations under these Terms and Conditions.

On termination, you will make no further attempt to access the website or use the services and must delete all relevant passwords and any other material.

10. Your liability
You agree to be liable for and to indemnify Old English Inns (and its officers, employees, directors, shareholders, representatives, successors and assigns) and hold it harmless against all third party claims, demands and actions and in relation to all liabilities, losses, costs, charges, damages and expenses (including legal fees) incurred in relation to such claims, demands and actions, to the extent that such liability arises from breach of these Terms and Conditions by you or use of your computer, passwords or secure means of access to the website by an unauthorized user.

11. General
If Old English Inns fails to exercise its rights immediately, this will not by itself be taken as a waiver of those rights and Old English Inns may still exercise those rights in the future.

If any of these terms or conditions is found to be illegal, invalid or unenforceable under applicable law, the offending provision will be severed and remaining terms and conditions will be unaffected (to the fullest extent legally permitted).

You agree that Old English Inns may transfer its rights and obligations under these Terms and Conditions to another person. You may not transfer your rights or obligations under these Terms and Conditions to anybody else without first obtaining the written consent of Old English Inns.

A person who is not a party to these Terms and Conditions shall have no right under the Contract (Rights of Third Parties) Act 1999 to enforce any term of these Terms and Conditions but this shall not affect any right or remedy of a third party which exists or is available apart from that Act.

Your use of this website and any dispute arising out of the website is subject to the laws of England and Wales. Any dispute arising out of the use or publication of this website is subject to the exclusive jurisdiction of the Courts of England and Wales.

12. Guarantee/Cancellation Policy
All bookings are required to be guaranteed by a current credit or debit card. Your card details will be authorized to secure the booking. Please note that the authorized amount will be held for 6 days whilst verification takes place and then released. During this time these funds will not be available to spend. Your bank may in addition contact you regarding this authorization. No monies will be taken from your card; payment will be made on departure from the hotel. All rates are non-refundable and should you cancel then the whole amount of your stay will be charged to the credit card number taken at the time of booking. In the event of a no-show then the whole amount of the stay will be charged to the credit card number taken at the time of booking. If you booking has been made on the Flexible rate then it can be cancelled up to 2pm day prior to arrival with out any charge.

13. Newspaper Adverts
All bookings are subject to availability, Prices are based on two people sharing a twin or double room for two nights including breakfast. Any extra nights can be booked at our best available rates. Minimum room price from £29.90. Subject to availability. Limited room allocation. Cannot be used in conjunction with any other offer. New bookings only. Valid dates vary by advert. Calls are recorded for training purposes. OEI reserves the right to remove/change the properties during the promotion and to withdraw the promotion at any time. This is a promotional rate, so the booking is non-refundable: should you cancel, the whole amount of the stay will be charged to the credit card number taken at time of booking.

14. Payment methods
Old English Inns accept cash, cheques supported by a current cheque guarantee card issued by any major UK bank and credit and debit cards from the following:

 Electron Maestro Mastercard Visa JCB

15. Dinner Inclusive Rates
Dinner, bed and breakfast includes a three-course dinner up to the value of £17.50. At some hotels the dinner supplement may be higher.

16. Check in/check out
Rooms are available from 2pm on the day of arrival. Earlier check-ins may be available - please deal directly with the hotel. Rooms are to be vacated by 11am on the day of departure. Late check-outs may be available and may incur a charge - please deal directly with the hotel.

17. Children
Up to 2 children under the age of 16 will be accommodated free when sharing a double or twin room with 2 adults, subject to the availability of a suitable room. Children's meals are not included and are payable on departure.

Children's menus are available and vary by hotel. A standard charge for a child's breakfast under 12 is £2.95. For children over 12, standard pricing applies. There are no charges for cots.

18. Data Protection
Old English Inns does not and will never pass your information to any third party without your prior authorization. Our mailings are issued weekly and quarterly, if you do not wish to receive this information, please contact our Central Reservations Team on 0845 60 86 040.

19. 25% off dinner & drinks promotion
For customers having purchased the 25% off dinner and drinks promotion, the following terms and conditions apply. Save 25% on Food & Drink promotion is based on a per person per night basis, receiving £20 worth of Food or Drink when booking an overnight direct with Old English Inns through, our Central Reservations team on 0845 60 86 040 or direct at the Hotels. This promotion is only available at time of booking and cannot be taken at arrival at the Hotel. This offer can be used only by overnight residents on any Food & Drink purchased at Old English Inns, and throughout the day of usage. This promotion cannot be carried over to the next day of stay and expires at midnight on the day of usage. For guests exceeding a Food & Drink bill of more than £20, the remaining balance will be added to your final invoice. This offer cannot be used in conjunction with any other Food or Drink promotional activity.

20. Important table booking information
A deposit may be required for a main event but not for a regular booking. Deposits are non refundable. Deposit payment accepted via credit, debit card or cash and must be paid at the time of booking. Pre-orders are required 14 days before dining or at the time of booking if less than 14 days before hand. Cancellations made with less than 24 hours notice are liable for full payment of food. All currency is in pound sterling. Refunds will be made to the card used to make the to make the original payment. It could take up to 10 working days to receive the funds back into your account.

21. Breakfast
Free Breakfast applies to Old English Inns Hotels as part of the standard rate plans. Castle Inn, Bakewell, Hungry Horse Hotels, Farmhouse & Inn Lodge are excluded from this promotion.

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